Pavillion Bank is committed to the safety and well-being of our customers, staff and community. We are closely monitoring the current situation and are taking precautionary steps to reduce the potential of exposure and spread of COVID-19.

Following local and federal recommendations, we have made the decision to adjust our banking hours. We will close our lobby effective immediately. The drive-thru will remain open M-F between 9:00 A.M. and 3:00 P.M. and closed on Saturday until further notice. Enhanced drive-thru services will be available during this time. We have implemented protocols to ensure our employees practice social distancing and follow enhanced cleaning procedures. If you visit our drive-thru or ATM in person, we recommend you also wash your hands thoroughly afterward or use hand sanitizers.

As always, online and mobile banking services are available 24/7.

We also strongly encourage you to take advantage of our online banking services and mobile app to access your accounts and financial services during this time. You can:

* Make payments on a loan
* Deposit checks using the remote deposit app
* Pay bills using Bill Pay
* Transfer money between accounts
* Reorder checks
* Request a stop payment
* Change your address
* View check images
* View eStatements

If you haven’t enrolled for online banking or downloaded the mobile app, you can do so at any time. It only takes a few minutes.

If any lobby services such as safe deposit box access is needed please call 972-380-0700, between the hours of 9:00 A.M. – 3:00 P.M., Monday through Friday.

We are here to help. We understand that customers may find themselves facing financial difficulties as a result of COVID-19. If you need assistance, please contact us at 972-380-0700.

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FDIC: Beware of Potential Scams / Press Release dated March 18, 2020

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Also, don’t forget to download the new Pavillion Bank app to your smartphone. You can use the app to send deposits via remote checking using your smartphone’s camera. Use the links below to download our app.
Google Play (Android) | iTunes Store (iPhone)

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